Home›Support›English Support›[Resolved] My translations in the Divi library with WPML are not visable in the frontend
[Resolved] My translations in the Divi library with WPML are not visable in the frontend
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is using the Divi Theme Builder and has saved pages to the library for translation with WPML. However, these translated pages are not visible on the frontend. Solution: 1. Ensure that the language switcher is functioning correctly. Check that the page is fully translated, indicated by a pencil icon, and that no translated pages are in the trash or bin. If they are, restore them. 2. After restoring and translating the pages, add them to the English menu to ensure they appear correctly. This can be done by navigating to the menu settings in the WordPress admin. 3. If the issue persists, it might be due to the deletion of translated pages. In such cases, restore the deleted pages from the bin/trash and add them back to the site.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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Background of the issue:
I've made a website using the Divi themebuilder and want to translate these theme builder pages. I've saved them to the library and could do the translations with WPML, but these are not visible at the frontend. I found guidelines on how to address this issue: https://wpml.org/forums/topic/translated-sections-in-divi-library-do-not-appear-in-the-theme-builder/ and hidden link.
Symptoms:
Translations in the Divi library with WPML are not visible in the frontend.
Questions:
Is it better to make a new template? How?
If you make a new template, how do you connect them to the English page?
How is this connected to WPML?
How should we go to the URL for editing (translating) the layout in English?
Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.
We hope you are using WPML Advanced Translation Editor for translating the posts and pages. To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/
Please make sure the Divi Layouts are showing as translated (pencil icon) in the WPML Translation Management Dashboard. Refer to the following article for more details.
- Please backup the site files and database before providing us access.
- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.
I am not really sure I understood your reply completely, but I have seen the next issue:
1) language switcher is not working - Make sure the page is translated, the pencil icon is showing and that already translated page are not in trash /bin. I have restored the homepage for you and it shows up fine.
2) Once you have an existing page in EN, you need to add them to your EN menu, so the menu shows up fine:
That is not how DIVI works, you have created templates in the Divi theme builder that you use on your pages.
You have created pages in the default language (blog, contact and etc). Now you need to create pages in 2nd language / translate them.
So please, as I have said, restore your translated pages from bin, and then make sure you have translated them from Dutch to English, pencil icon should be showing.
I changed my setup. In stead of templates I've moved all the content to pages and translated it there: hidden link
So when I go to the Dutch pages, I translated it there. Pencil icons are shown for all pages, also for all templates.
When I change to English I still can't select the pages for the menu. Do I have to make new pages (copy's of the Dutch version) and do the same (translate to Dutch)?
Do I have to make doubles and translate them two times in each direction in order to get the pages in English?
Feel free to contact us again if there is anything else we can do for you.
Regards,
Drazen
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