Need to remove all translated data and clean the site completely from WPML translations, keeping onl...

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Supporter timezone: America/Los_Angeles (GMT-07:00)

This topic contains 4 replies, has 0 voices.

Last updated by Bobby 6 months ago.

Assisted by: Bobby.

Author	Posts
October 29, 2025 at 4:04 am #17527857
astraN	Background of the issue: I am trying to remove all translated content from my site using the WPML → Support → Troubleshooting options. I want to keep only the default language content. The issue can be seen at this link: hidden link. Symptoms: The process is very slow and fails to complete. It keeps loading continuously without finishing, and the translated data is not removed from the site. Questions: Why is the process of removing translated content slow and incomplete? How can I successfully remove all translated data and keep only the default language content?
October 29, 2025 at 6:52 am #17527932
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi there, After you click on the language to remove the data, what are your results? Please right click on the page -> inspect -> console tab. Do you see any errors logged? Also, please try first with German as it has the least content.
October 29, 2025 at 10:21 am #17528782
astraN	Blocked aria-hidden on an element because its descendant retained focus. The focus must not be hidden from assistive technology users. Avoid using aria-hidden on a focused element or its ancestor. Consider using the inert attribute instead, which will also prevent focus. For more details, see the aria-hidden section of the WAI-ARIA specification at hidden link. Element with focus: <div> Ancestor with aria-hidden: <div> <div tabindex="0" aria-hidden="true" style="width: 0px; height: 0px; overflow: hidden; outline: none;"></div>Understand this warning VM1641:1 Uncaught (in promise) SyntaxError: Unexpected token '<', "<h4> Are "... is not valid JSON this is the console
October 29, 2025 at 1:45 pm #17529691
astraN	Why the support is very slow to reply
October 29, 2025 at 9:44 pm #17530799
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you for sharing. The console error is not something that would cause any issues or coming from WPML. -- Please note you are using the standard email support and not live chat support. I would like to request temporary access (wp-admin and FTP) to your site to test the issue. (preferably to a test site where the problem has been replicated if possible) Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you enter is private which means only you and I have access to it. NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, Bobby

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