As our site has increased in size and we've added more languages a new issue has arisen. Translations are now getting stuck as "In progress" even after they've been translated and marked as complete. I followed this WPML topic https://wpml.org/forums/topic/translations-stuck-in-progress/ and increased the WP_MEMORY_LIMIT to 256M. I'm waiting to see if this resolves the issue.
While reading the post, I noticed that it mentioned that ATE requires REST API access. Our website is in an Apache password-protected folder so it cannot be accessed without the protected directory username and password.
Our ATE error logs are filled with errors like: "ATE Server Communication" "Started attempt to download xliff file. The process did not finish."
The error happens usually because of a communication error between the ATE server and your WPML installation.
I did not test the password-protected folder scenario, which is why I'd appreciate it if you could temporarily deactivate that feature and see if it works without the password.
Also, please contact your hosting service provider and ask them to turn off any security or firewall measures that they have and ensure that the domains below are whitelisted:
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Finally, please check for a possible plugin/theme conflict:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
