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[Resolved] Non www url is redirect to main language domain

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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 4 years, 8 months ago.

Assisted by: Osama Mersal.

Author Posts
September 13, 2021 at 5:06 am #9573559

vladislavM

Hi,

i have problem with redirect non www domain to www domain.
On site are three languages and for each is set diferent domain. Domain are defined as www as default.
There are two problems:

1. segregujolej.pl is redirecting to hidden link
2. other pages like hidden link display not found on pl url, bud content from czech - default language.

I was search forum and Google but nothing works for me.
Thank you for your help.

screenshot-www.tridimolej.cz-2021.09.13-06_59_36.png
September 13, 2021 at 9:41 am #9574869

Osama Mersal

Hi,

Thanks for contacting WPML forums support. I’ll be glad to help you today.

1) Could you please check the following tickets?
1- https://wpml.org/forums/topic/non-www-redirects-to-default-language/
2- https://wpml.org/forums/topic/second-language-www-domain-working-non-www-defaults-to-english-2/#post-6307283

If your server is NGINX, kindly check this ticket. (https://wpml.org/forums/topic/no-www-to-www-with-nginx/page/2/#post-2436045)

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here.
http://wpml.org/faq/provide-debug-information-faster-support
The debug info will give me a lot of information about how your site is configured and help me understand the problem.

Thanks for your cooperation

Regards,
Osama
September 15, 2021 at 6:47 am #9589339

vladislavM

Hi,

1) tried, but not success 🙁
2) server is Apache
3) I sent you debug information

Thank you for your help
September 15, 2021 at 7:43 am #9589687

Osama Mersal

Hi,

Could you please try the following .htaccess files?

1- https://pastebin.com/WYtEVbkm
2- https://pastebin.com/zqDDhF1b

If that didn't help, I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private, which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.

✙ I would also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Thanks for your cooperation

Regards,
Osama