not able to save translation page, shows loader not closing/going back to landing screen

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This topic contains 3 replies, has 1 voice.

Assisted by: Kor.

Author	Posts
April 21, 2025 at 5:11 am #16950609
azimd	<b>Background of the issue: </b> I am trying to save a translation page on my WordPress site using WPML, but I am encountering an issue. The problem can be seen on this page: hidden link <b>Symptoms: </b> I am not able to save the translation page. The loader does not close, and the page does not return to the landing screen. <b>Questions: </b> Why is the translation page not saving? What causes the loader to not close and prevent returning to the landing screen?
April 21, 2025 at 12:08 pm #16951793
azimd	hi.. any update
April 22, 2025 at 4:42 am #16952992
azimd	hi.. any update?
April 22, 2025 at 7:34 am #16953433
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for reaching out. I’ve reviewed your screenshot and noticed that you’re attempting to translate custom JavaScript code, which isn’t recommended. Could you try removing the JS code and attempt the process again? After that, consider using an alternative method—such as a third-party plugin—to apply the JavaScript on the page.

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