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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are unable to find the bottom blocks of your theme in the WPML string translation interface, and you are finding the new version of WPML confusing.

Solution:
First, ensure you have checked the Admin Strings section as some strings might appear there. Additionally, follow the steps in our guide on Finding Strings that Don't Appear on the String Translation Page to bring those strings into String Translation. If the blocks are part of a widget or an element from a theme or page builder, you might need to make them recognizable by WPML. For detailed instructions, please visit How to Register Page Builder Widgets for Translation.

If this solution does not apply to your case because it might be outdated, or if you are still experiencing issues, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 5 months, 3 weeks ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 18, 2024 at 7:25 pm #16081783

omarA-71

Background of the issue:
I am trying to translate the bottom blocks of my theme on my site hidden link. I am looking them up in the translation string but cannot find them. I am using the Getting Started guide for reference.

Symptoms:
I cannot find the bottom blocks of my theme in the translation string. The new version of WPML is still confusing like the old ones.

Questions:
How do I translate the bottom blocks of my theme?
Why can't I find the bottom blocks in the translation string?
Is there a specific guide for translating theme blocks in WPML?

August 19, 2024 at 8:17 am #16082357

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

I see these translated these at hidden link, can you please explain what exactly you're looking for the translation?

Further, please provide the debug information of your website for an overview of your setup. See https://wpml.org/faq/provide-debug-information-faster-support/ for more information.

I've enabled the debug information section for your next reply.

Additionally you can also take a look at https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/ and cross-check for a few initial fixes.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

Regards.

August 19, 2024 at 8:49 am #16082475

omarA-71

The bottom bar of mobile version is not available to translate. I looked everywhere and even for exact word while filtering strings. Please check the attached image in the support ticket.

August 20, 2024 at 6:28 am #16085718

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the details, I can see the problem and it only appears when visiting the site's mobile version.

Have you tried looking into Admin Strings? As well as, have you tried other methods mentioned in this guide? https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/.

Please take a look and try all of these and see if you can bring those strings into String Translation, search and translate.

Other than that, if that's a widget or element coming from theme or page builder, you may also make it recognizable by WPML. Please see https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ for details.