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This topic contains 7 replies, has 0 voices.

Last updated by Bruno Kos 5 days, 1 hour ago.

Assisted by: Bruno Kos.

Author Posts
November 14, 2025 at 7:12 am

elvisL-3

Background of the issue:
I am trying to translate my website using WPML.

Symptoms:
The translation is not working.

Questions:
What could be causing the translation issue?

November 14, 2025 at 10:14 am #17578217

elvisL-3

how did it go?

November 14, 2025 at 12:16 pm #17579015

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I’m checking this with our second-tier team and will keep you updated.

November 14, 2025 at 1:39 pm #17579368

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Our 2nd-tier team reviewed the issue and found that the site was blocked during the redelivery attempt. After unblocking it, they encountered a 500 error on the download endpoint. The server debug logs show multiple PHP maximum execution time errors, such as:

* Maximum execution time of 30 seconds exceeded
* Maximum execution time of 60 seconds exceeded
* Errors originating from object cache, plugins, and WPML libraries

These indicate that some processes are taking too long to execute, likely due to caching or custom code impacting performance.

o move forward, please apply the following adjustments:

1. Disable LiteSpeed Cache (and any server-level optimizations related to it) — this will help rule out caching conflicts that may be interrupting WPML processes.
2. Increase PHP limits, especially:

* max_execution_time
* memory_limit

These higher thresholds will ensure that no background processes or custom filters time out during translation.

After applying the above changes, please try sending the Elementor template "Shop page Dynamic Tabs MAIN 2" for automatic translation via the Translation Dashboard.

You can follow the steps here:
https://wpml.org/documentation/translating-your-contents/#how-to-use-translation-dashboard

Let us know once this is done and if the template was translated successfully.

November 14, 2025 at 2:11 pm #17579430

elvisL-3

this rest call stalls no idea why. even with lscache disabled (but lscache has noting to do with this)

hidden link

{jobs: [{ateJobId: 168760487,…}], lockKey: "ab7b76a9-de0e-4532-849b-4b0bf295c206"}
jobs
:
[{ateJobId: 168760487,…}]
0
:
{ateJobId: 168760487,…}
ateJobId
:
168760487
ateStatus
:
6
jobId
:
17987
status
:
2
url
:
"hidden link"
lockKey
:
"ab7b76a9-de0e-4532-849b-4b0bf295c206"

November 14, 2025 at 2:16 pm #17579449

elvisL-3

i also see wpml requests timing out , but they should not timeout so i cannot increase limits as it will oveload server. will try to setup staging server

November 14, 2025 at 2:42 pm #17579604

elvisL-3

created staging hidden link

same credentials

same issue, even removed most plugins

500.png
November 17, 2025 at 7:06 am #17582459

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

If I check hidden link or hidden link, it looks that the translation did got through, or?

Is there any other template or other post type where it fails?

translated.jpg