Not working

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to auto-translate a new language on your site using WPML and have allocated a lot of credits. However, the plugin keeps asking for more credits.
Solution:
First, check if WPML is making any progress and if you can see pages that have already been translated. Next, we recommend generating a Credits Usage Report to verify your credit allocation and usage. You can find the steps to do this in a public ticket by following this link: https://wpml.org/forums/topic/226157-credits-used-for-a-web-already-translated-on-pay-as-you-go-activation/#post-15351293.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.

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Tagged: Credits

This topic contains 3 replies, has 1 voice.

Last updated by Andrey 1 week ago.

Assisted by: Andrey.

Author	Posts
March 28, 2025 at 12:17 pm #16872708
steenS-5	Background of the issue: I am trying to auto translate a new language on my site hidden link using WPML. I have allocated a lot of credits to the site. Symptoms: The plugin keeps asking for credits despite having allocated a lot of credits. Questions: Why does WPML keep asking for credits when I have already allocated them?
March 28, 2025 at 6:43 pm #16874380
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hello, Is WPML making any progress? Are you able to see pages that have already been translated? Additionally, you can check your Automatic Translation Usage and generate a Credits Usage Report by following the steps outlined by my colleague in this public ticket: https://wpml.org/forums/topic/226157-credits-used-for-a-web-already-translated-on-pay-as-you-go-activation/#post-15351293. Please let us know how it goes. Mihai Apetrei
March 31, 2025 at 11:15 am #16878866
steenS-5	No its not working, it keeps asking me to recheck my balance, but there is ove 72000 Credits assigned to this domain....
March 31, 2025 at 1:53 pm #16879699
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I have reviewed this, and it should be fine now. If you still have the same issue, please let us know.