One of my language's string translation isn't showing. But the other are working.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to see certain German (DE) language strings on their site unless the option 'Look for strings while pages are rendered' was activated. This issue was linked to a conflict with an old custom language that shared the same language code (de_DE) as the new one.

Solution:
Client resolved it by deleting the conflicting old custom language. After removing it, the client needed to go into one string from a domain and resave it in the German language.

Additionally, we suggested checking other methods to bring strings into String Translation without relying on the 'Look for strings while pages are rendered' option. You can find more details in our guide on finding strings that don't appear on the String Translation page.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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Tagged: Exception

This topic contains 1 reply, has 2 voices.

Last updated by Waqas Bin Hasan 2 months, 1 week ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
September 19, 2024 at 3:37 pm #16200087
simpleT	Background of the issue: I am working on a site under development and trying to ensure that all language strings are properly translated. Specifically, I am focusing on the German (DE) language strings. Symptoms: One of my site's German (DE) language strings isn't showing. It only works correctly when I activate 'Look for strings while pages are rendered'. Questions: What might cause the German (DE) language strings not to show unless 'Look for strings while pages are rendered' is activated?
September 20, 2024 at 9:23 am #16202024
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. I'll recommend checking the other methods mentioned in this guide and see if you can bring those strings into String Translation, without using 'Look for strings while pages are rendered'. Please let me know and I'll try my best to help you further on the matter. Regards.
September 21, 2024 at 3:52 pm #16205033
simpleT	Hi. I solved the issue it was tied to an old custom language that had the same language information (de_DE) as my new one. I deleted the language and then just went into one string from a domain and resaved it in that language.