One user translates all languages

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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 9 months ago.

Assisted by: Osama Mersal.

Author	Posts
December 6, 2023 at 5:45 am #15003855
Imbert	Tell us what you are trying to do? I want the Admin user be able to translate all content and then other users will verify the translations. I have tried to add some translators but I can only set one combination of language with the same source language. I have tried also without translator but I am getting "unable to assign job to translator" error when I try to translate content from the translation queue. What is the link to your site? lab.airlab.fr/raft
December 6, 2023 at 1:37 pm #15008307
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. Please let me know when you go to WPML-> Translation Management-> Translators tab to add the language pairs for your admin account, do you see any errors? Kindly check our guide about adding local translators. (https://wpml.org/documentation/translating-your-contents/how-to-set-up-local-translators-and-language-pairs/) Best regards, Osama
December 11, 2023 at 6:22 pm #15040083
Imbert	No I don't see any errors, see screenshot
December 12, 2023 at 8:31 am #15043055
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama

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