Background of the issue:
I'm using ubermenu for the mega menu on my website. The menu and language switcher show up on desktop, but when the viewport gets small and you go to the tablet and mobile breakpoints, only the language switcher shows. No menu items. And it's not even displaying correctly. On desktop it is set to flags. But the rest of the viewports the language switcher is set to the language name and you see all the languages, not just the current one, all of them.
Symptoms:
On tablet and mobile viewports, only the language switcher shows up, and it displays all languages instead of just the current one.
Questions:
How can I make the menu items appear on tablet and mobile viewports?
How can I ensure the language switcher displays correctly across all viewports?
Here is the ticket and I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your reply. Yes, I converted the chat into a ticket and this is the ticket that I'm referring to.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
You suggested a menu translation. The menu is actually already translated. You can switch it at this moment. The real problem is the menu displaying at all on mobile and tablet
Yes, I understand. That's why I need to check your Website's backend configuration. I will wait for the credentials.
The topic ‘[Closed] Only language switcher showing up on tablet and mobile menu’ is closed to new replies.
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