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Supporter timezone: Europe/Vienna (GMT+01:00)
Tagged: Exception, Performance
This topic contains 69 replies, has 4 voices.
Last updated by Bigul 9 months ago.
Assisted by: Bigul.
Author | Posts |
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September 6, 2023 at 11:08 am #14351379 | |
louisN-4 |
our ttfb on uncached pages have gone up very much we looked a many things, and we don't have render blocking and we have cdn and redis and critical css we ended up getting to autoload options for the size of 10mb we have seen this at _wpml_cms_nav_cache - 6mb here is our webpagetest |
September 6, 2023 at 11:59 am #14352031 | |
louisN-4 |
1. can we do autoload=no on wpml_cms_nav_Cache? OR disable the cache for wpml_cms_nav_Cache? 2. is wcml_trbl_ranslated_variations mandatory? |
September 8, 2023 at 10:41 am #14365989 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Welcome to WPML support, I'd be happy to help you with this. - Are you using the latest versions of WPML plugins? You can easily send this information using the Debug information settings from WPML. Could you please go to WPML > Support > Debug Information and give me the information in the next reply? You can read the detailed instructions here: Both mentioned actions are required. I would like to know the ttfb with and without WPML, can you do this test and share it with us? Further, If you disable all non-related WPML plugins, switch to one of default themes, the problem persists or not? NOTE: Look forward to your reply. Thanks |
September 10, 2023 at 9:43 pm #14372143 | |
louisN-4 |
we have identified with wpintense scalablity pro team the slow query that is causing us slow TTFB do you have a solution for this maybe? SELECT wpml_translations.translation_id, wpml_translations.element_id, wpml_translations.language_code, wpml_translations.source_language_code, wpml_translations.trid, wpml_translations.element_type FROM lsk_icl_translations wpml_translations JOIN lsk_posts p ON wpml_translations.element_id = p.ID AND wpml_translations.element_type = CONCAT('post_', p.post_type) JOIN lsk_icl_translations tridt ON tridt.element_type = wpml_translations.element_type AND tridt.trid = wpml_translations.trid WHERE tridt.element_id IN (7120333,7120320,7120328,7120349,7120 |
September 11, 2023 at 9:05 am #14373965 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, The query is used widely to select translations for element types. I would like to know more. Are you using some cache plugins? Can you share the feedback on my previous reply? Look forward to your reply. Thanks |
September 11, 2023 at 10:29 am #14374887 | |
louisN-4 |
the issue is that we have 50000 products, and this query is for our category section (turquoize) at the top of the site i searced for the ttfb of wpml, and found several users complaining, can you check if this solution apply to us as well: |
September 12, 2023 at 12:17 pm #14383637 | |
louisN-4 |
any update? |
September 12, 2023 at 1:34 pm #14384233 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, Thank you for the updates. Shekhar is not available for today. So I am taking care of this ticket. Hope it will be okay for you. I am checking about this with our team now. One request. Please fill in the private details fields after a full site backup{mandatory}. We would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information-sharing policies. hidden link -- Bigul |
September 12, 2023 at 5:18 pm #14385649 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, Thank you for the login information and details. We will check it further and get back to you as soon as possible. Please wait. -- Bigul |
September 13, 2023 at 7:35 am #14387479 | |
louisN-4 |
did you update any plugins on the site? if so why? i only asked to fix the slow query i have removed your access until an answer |
September 13, 2023 at 8:15 am #14387811 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, I haven't made any changes to your site. Only visited a few of the Dashboard and frontend pages to verify the performance. We will not make any changes to your site without your permission. -- Bigul |
September 13, 2023 at 8:46 am #14388135 | |
louisN-4 |
ok thank you for confirming, no plugin updates please i have reopened your access |
September 13, 2023 at 9:50 am #14388843 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, Thank you for the updates. Currently, you are using older versions of plugins and WordPress. It will also cause the performance and security issues. So is there any specific reason for keeping the older versions? Do you have a staging site(clone copy of the live site)? Because it will help us to troubleshoot the issue without affecting the live site. -- Bigul |
September 13, 2023 at 12:28 pm #14390185 | |
louisN-4 |
Bigul As you saw our backend, we are no kids, so we expect from you don't to give us kids answer about versions THE PROBLEM IS WITH THE DB QUERY THAT IS NOT OPTIMIZED, we wrote you that the biggest authority in the speed on wordpress, dave from wpintense told you the problem so our version of wpml or wordpress is not the concern, the concern is to find a more optimized db query for categories we gave you the query, we also gave you query monitor on our admin and we also advised that you speak to your 2nd tier support - did you change anything on our admin by the way, or nothing? because string translation, started not searching for keys |
September 13, 2023 at 5:13 pm #14391817 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, Thank you for the updates. I haven't made any changes to your site. Only visited a few of the dashboard pages today to check the loading speed. I have shared the details with our team and waiting for the expert opinion. We will get back to you soon. Please wait. -- Bigul |