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This topic contains 16 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 8 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
December 13, 2023 at 9:18 am #15051983
fionaM-12

Hi Support,

there is a customer (Order# 10396) put his Billing Address as Saudi Arabia, but put his Shipping Address as Italy. Then he was being charged in USD with IT VAT inclusive.
See attached screenshot and pls help to fix.

We need to change the currency based on shipping country.

Thank you.

New threads created by Waqas Bin Hasan and linked to this one are listed below:

https://wpml.org/forums/topic/split-customer-being-charged-in-wrong-currency/

15036069-image_30_.png
December 13, 2023 at 12:32 pm #15054491

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I've split that into a separate ticket: https://wpml.org/forums/topic/split-customer-being-charged-in-wrong-currency/

Because this is a different issue and as per forum policy we can only handle one issue per ticket. So you can get more to the point help, without mixing up several issues in one long ticket.

Please let me know about the original issue reported in this ticket if you can reproduce it, so we can continue helping on that.