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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to activate the OTGS Installer on your site but it is not activating.
Solution:
The OTGS Installer is primarily a helper tool for installing plugins and not a standalone plugin that requires activation. If you already have WPML installed, this could be why the OTGS Installer cannot be activated. To install additional plugins, navigate to your WordPress backend, go to Plugins > Add New > Commercial, or manually download them from here by selecting "I want to download manually" at the bottom of the page.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 5 months, 3 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
July 26, 2024 at 9:03 pm #16009798

anh-tuT

Background of the issue:
I have installed the OTGS Installer on my site thewoshotels.com and I am trying to activate it to translate the site.

Symptoms:
When I hit the activate button, it is not activating.

Questions:
Why is the OTGS Installer plugin not activating on my site thewoshotels.com?

July 26, 2024 at 9:39 pm #16009856

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

OTGS Installer is just an installer-helper type of plugin and you can read more about what it can do here:
https://wpml.org/faq/uploading-wpml-error-message/#upload-wpml-to-your-site-using-the-otgs-installer-plugin

If you already have WPML installed on your site, that is why it can't be activated.

I am not sure what you are trying to accomplish but you should be able to install other plugins from WordPress backend > Plugins > Add new > Commercial > or from here (https://wpml.org/account/downloads/ - select at the bottom "I want to download manually"). This is in case you are trying to install a different plugin.

I hope that you will find this information helpful.

Mihai Apetrei