Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to register for Pay as you go on your site and receive a message about an outstanding debt, but there is no link provided to view or pay the invoice.
Solution:
We have located the unpaid invoice for you. You can view and settle your outstanding invoice by following this link: View Invoice.

If this solution does not resolve your issue or seems irrelevant, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
June 17, 2024 at 6:10 am #15743342

markS-104

Background of the issue:
I am trying to register for Pay as you go on my site hidden link. I have checked WPML → Translation Management → Tools for any outstanding invoices.

Symptoms:
I receive a message that there is an outstanding debt, but there is no link to the outstanding invoice.

Questions:
How can I resolve the issue of the outstanding debt message without a link to the invoice?

June 17, 2024 at 7:08 am #15743492

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

It is true: you have an unpaid invoice here:
hidden link

I hope that you will find this information helpful.

Mihai Apetrei