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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an issue where, despite having an active Pay-as-You-Go plan for automatic translations, your WPML dashboard is requesting you to fix an issue and pay €100.00.
Solution:
We recommend checking the details of your Pay-as-You-Go plan and the status of your automatic translation credits. It's possible that your credits have been depleted faster than anticipated. For a detailed explanation and steps to resolve this, please refer to our previous discussion on this topic at https://wpml.org/forums/topic/pay-as-you-go-12/.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by Andrey 3 months, 1 week ago.

Assisted by: Andrey.

Author Posts
January 10, 2026 at 9:44 am #17717892

wanniC

Out of Credits for Automatic Translation but Pay-as-You-Go is active, and it said Your card will be charged on Feb 01, 2026, why dashboard now ask me to Fix it to continue and pay €100.00?

January 10, 2026 at 4:44 pm #17718310

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I’ve already replied to this same issue in the support ticket you opened here:
https://wpml.org/forums/topic/pay-as-you-go-12/