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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 6 replies, has 0 voices.

Last updated by uabV 23 hours, 3 minutes ago.

Assisted by: Christopher Amirian.

Author Posts
August 11, 2025 at 6:02 pm #17311059

uabV

Background of the issue:
I'm translating the website to 4 languages: Lithuanian (original), Estonian, Latvian, Russian, and English. The original page is hidden link. I'm trying to translate the contacts page, but only the Russian version works: hidden link. The other contact pages are not translating: hidden link, hidden link, hidden link.

Symptoms:
The contacts page is not translated into Estonian, Latvian, and English. Only the Russian version is working.

Questions:
Why are the contacts pages not translating into Estonian, Latvian, and English?
How can I ensure all language versions of the contacts page are translated correctly?

August 12, 2025 at 1:21 pm #17313599

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support. Would you please first fix the minimu requirment for WPML?

The minimum requirement is 128M but I suggest that you increase it to 512M: https://wpml.org/home/minimum-requirements/

You can add this by adding the code below to "wp-config.php" file of your WordPress installation root folder:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '512M');
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Please add the code above the line below:

/* That's all, stop editing! Happy blogging. */

After that please do as follows:

- Go to your Dashboard > Pages.
- Open the edit screen of the original page. You should see a pencil/circle/gear icon in the sidebar options under the "Languages" section.
- Make a small change, for example, add an extra blank space at the end of a sentence/paragraph.
- Save it.
- You should now see that a circular arrow appears beside the 2nd languages links, this means that an update is required.
- Edit the translation again and save it up to 100% translated.

If the issue persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

August 12, 2025 at 5:42 pm #17314574

uabV

I've reached out to the hosting provider , because I think they might limit that .

will get back to you when this is sorted

August 13, 2025 at 3:02 pm #17318281

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Ok thanks.

August 13, 2025 at 3:19 pm #17318374

uabV

Increased it to 256M, because it's maximum allowed by the hositng provider on the current plan.

How to provide the login details? Should I send a proivate message?

August 13, 2025 at 10:28 pm #17319332

uabV

I've made some progress. Deleted and created the contact page again.
hidden link
hidden link
hidden link
hidden link

We are about 80% there, but we have some issues:

1. Not sure how to translate this word, it's stil in lithuanian hidden link

2. The contact form is not translated. hidden link
The contact form plugin doe snot have any options to translate it there like pages do, so I'm not sure where to translate it.

On WPML it shows that all contact forms are translated hidden link

August 14, 2025 at 2:16 pm #17321298

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you very much for the details.

Yes, I enabled the marking and you need to check the private checkbox on the immediate next reply and you will be able to provide the login information.

For that text on the left side title it seems there is a widget used that is not compatible with WPML. But I might be able to find a solution if I have access to the website.

For the Contact form, please follow the steps below:

- Go to WP Dashboard > Plugins > Add new > Commercial (tab)
- From the list, select Contact Form 7 Multilingual plugin
- Scroll down and check the Activate checkbox.
- Click the download button and wait till the plugin is installed.
- Then send the forms again for translation from WPML > Translation Management.
- For more information:

https://wpml.org/documentation/related-projects/using-contact-form-7-with-wpml/

Thanks.