[Closed] Page not found problem

Hi there

Let me see if I can help.

Before going much further, it appears you have problems on your site.

When I visit the "old domain" the page loads but there are many JS errors in the console, so—for example—the menus don't work. (I was looking for a language switcher to see where it pointed.)

When I visit the "new domain" the page fails to load at all.

Might I suggest that you start by deactivating WPML and make sure that the site displays as expected at both URLs without errors, then we can look at re-activating WPML and ensuring it continues to work.

(To clarify, with WPML inactive, you should be able to visit either the old domain or the new domain and they should both load the same WordPress site, of which there is only one installation.)

If a redirect occurs then this isn't setup correctly, and you'll need to discuss with your host what is required, as it is different with every host.

You have a primary domain uplevelmarketing.nl.

You should have a domain alias (or "parked domain", the terminology may vary between hosts) at uplevel-marketing.com.

The key point is that this is *not* a redirect.

With a redirect, if a user entered uplevel-marketing.com into their browser, the URL shown in the browser would update to uplevelmarketing.nl and the site would be displayed.

In the case of a domain alias, the URL is unchanged, but the same site is displayed as if the user had entered the primary domain.

Pages of the site would work the same way as the home page.

This is all independent of WPML.

Only once this is set up correctly can WPML work properly with languages in separate domains.

Hopefully the description I've given you is enough for your host to clarify how to set this up.

That's not correct, no, you should not use a multisite.

I said this was independent of WPML, but it's also independent of WordPress.

If you made a simple index.html file with any-old text in a p tag and placed that at the root of your public server for the primary domain, when you visit the secondary url you should see the content of that index.html file without the url changing.

When that works, everything else will fall into place.

There is nothing special that needs setting up within the plugin or within WordPress.

As I said, this should work without WordPress.

Create a text file with the following content and save it as index.html:

<p>Hello from your server</p>

Use FTP to upload that to the root public folder of your site (where you currently have your WordPress installation).

Now when you visit hidden link it will load this HTML file.

Your host should be able to set up a domain alias for hidden link to point to the primary domain so that if you now visit hidden link in your browser you will see the same HTML file, and the browser will still show the url as hidden link (no redirect has taken place).

I'm sorry that this is proving difficult for you, but it shouldn't be difficult for your host company at all.

We have a documentation page about this, but I'm not sure it would help to share it with your host. The example I just described makes it clear that this is about domain configuration and has nothing to do with WordPress or WPML.

If they can make sure that domain alias works as intended then I can help ensure everything related to setting up the languages works correctly.