Background of the issue:
I have translated the whole website using WPML, but some pages are not translated correctly. They display English language content in other language versions. The issue can be seen on this page: hidden link
Symptoms:
Some pages are not translated correctly and show English content in other language versions.
Questions:
How can I fix the issue of pages not being translated correctly?
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your reply. I've checked and I can see the issue in the backend. You'll need to insert the Gutenberg opening and closing paragraph tag on the top <!-- wp:paragraph --> and bottom <!-- /wp:paragraph --> to fix this. Please check now hidden link .
Here is a screen recording of what I've done to fix this. hidden link
but why do I have to do these operations manually? if so it means that the plugin I purchased does not work correctly, I would like it to do the translations correctly automatically, can you correct the code please? I can't imagine that every time I have to work manually
also the link you provided me has not been fully translated, I see that for example in the French version it is mixed, now it contains both English and French words, also the table has not been translated
also the change you made changed the graphic aspect, for example the table had the order now button, now instead it is a text link "order now" and the tables were colored
I just corrected the article, I noticed that it was made in blocks (which I have never done), so I re-pasted the html code of the entire article without blocks and I did the translation..
so I wonder, why wpml does not translate pages with blocks well?
how is it possible that some of my articles are structured in blocks? I have never done it
Thanks for your reply. I can see that you've reverted the changes.
I regret any inconvenience caused, but to proceed with troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To guide you further, please adhere to these instructions:
1. View the Duplicator instructions video: hidden link
3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.
Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.
Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
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