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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client has set up automatic translation for their website but the translated pages are not appearing in the synchronized menu.
Solution:
We recommend checking the Pages section to ensure that all pages that should appear in the menu are fully translated, approved, and published. Once this is confirmed, synchronize the menu again to reflect the changes.
If this solution does not seem relevant to your issue, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 5 replies, has 2 voices.

Last updated by Carlos Rojas 1 year, 8 months ago.

Assisted by: Carlos Rojas.

Author Posts
January 12, 2024 at 11:42 am #15178712

golfdesign-ldaA

I have installed your plugin and configured to translate everything automatically. Pages appear as translated but wont appear on the menu when I syncronize the menu in the new language.

My site is golfdesign.pt. Default language is English and translate language is Portuguese. Its been more than 24 hours and the translation and the menu in Portuguese is not working.

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January 12, 2024 at 11:57 am #15178826

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

1.- I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to back up the site before providing us access. If we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

2.- Please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:`

/* Memory Limit */
define('WP_MEMORY_LIMIT', '128M');

- Add it above the line /* That's all, stop editing! Happy blogging. */

You can double-check the WordPress memory limit in WPML -> Support

Regards,
Carlos

January 13, 2024 at 10:23 am #15181175

golfdesign-ldaA

Hi, any news regarding the issue at hand? Thank you in advance.

January 15, 2024 at 8:49 am #15183669

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

As you can see in the Pages section: hidden link the pages haven't been translated yet. Just some of the Draft pages have been translated.

Please finish the translation of the pages that appear in the menu, make sure the translations are approved and published, and then sync the menu. That will solve the problem

January 15, 2024 at 1:39 pm #15185552

golfdesign-ldaA

Thank you for the support. Problem solved!

January 15, 2024 at 1:45 pm #15185575

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

I'm glad to hear that the issue is solved 🙂

Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help.
Best regards,
Carlos