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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was trying to translate the pagination on their blog using WPML's String Translation for the phrases 'Next Entries »' and '« Older Entries' from Divi and et_builder. However, the translations were not appearing on the site.
Solution:
We found that after deactivating one of the theme options, the translations started to function properly. We recommend checking the theme options and deactivating the specific option that may be causing the issue with the translations. If this solution does not seem relevant to your situation, please open a new support ticket with us.

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This topic contains 11 replies, has 3 voices.

Last updated by Andrey 1 year, 6 months ago.

Assisted by: Andrey.

Author Posts
November 16, 2023 at 8:27 am #14822753

hugoM-4

I am trying to: Translate the pagination in the blog on webshapes.nl; in stringtranslation I translated
Divi
Next Entries »
Divi
« Older Entries
et_builder
Next Entries »
et_builder
« Older Entries

But the translation doesn't show up.

Link to a page where the issue can be seen: hidden link

I expected to see: Oudere berichten / Volgende berichten - Nouvelles messages / Messages antérieures

Instead, I got: nothing changed

Scherm­afbeelding 2023-11-16 om 09.22.16.png
Scherm­afbeelding 2023-11-16 om 09.21.53.png
November 19, 2023 at 6:27 am #14869361

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I will add the first reply before this ticket is assigned to one of my colleagues.

Would you please follow the steps below to search for other possible instances of those entries in string translation?

https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Thank you.

November 22, 2023 at 1:08 pm #14897959

hugoM-4

Not resolved; i asked Elegant themes for help, they didn't reply.

November 22, 2023 at 10:01 pm #14902701

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for the update. Have you added somehow the pagination on the blog page? Do you still see the issue if you temporarily activate the parent theme?

Please test this problem with WPML activated only. Remember to backup your database before making any changes.

November 23, 2023 at 8:52 am #14905037

hugoM-4

Changing to parent theme doesn't change a thing. Sorry.

November 23, 2023 at 3:53 pm #14910191

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Could you please let me know if this is a standard pagination?

I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

November 24, 2023 at 2:17 pm #14918337

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

The password or login information is incorrect. Could you please verify it? I will mark the next response as private.

November 27, 2023 at 10:18 pm #14934973

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you. Now it works. I will check and let you know.

December 4, 2023 at 2:25 pm #14987949

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your patience. I r3epoerted about the issue to the team. I will update you as soon as I know more.

December 4, 2023 at 7:42 pm #14991057

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

After deactivating one of the theme options, translations are now functioning properly. Could you please check this? Attached the screenshot.

Theme-Options-‹-WebShapes-—-WordPress.png
December 5, 2023 at 9:54 am #14995069

hugoM-4

Andrey, that's great, thank you! I would never ever have thought about that. Absolutely great, thanks again!
Have a nice day, Hugo

December 5, 2023 at 9:56 am #14995075

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Yes, it was tricky. Thank you. Have a nice week!