Background of the issue:
I am trying to connect the moskito.cz website to the Pay as you go service. I filled all fields and added the credit card. Here is a screenshot of the issue: hidden link.
Symptoms:
An error occurred when confirming the subscription: %{message}.
Questions:
Why am I getting an error when confirming the subscription?
Is there an issue with the credit card information I provided?
Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly.
This issue is likely being caused due to an unpaid amount on your account. You can access the invoice to pay it here:
hidden link
After that, you should be able to register PAYG on the website, as expected.
If that does not help, one of my colleagues will soon come to continue support.
The topic ‘[Closed] Pay as you go WEBSITE connection’ is closed to new replies.
