Performance

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: Performance

This topic contains 19 replies, has 3 voices.

Last updated by Shekhar Bhandari 1 year, 1 month ago.

Assisted by: Shekhar Bhandari.

Author	Posts
October 10, 2023 at 12:36 pm #14549933
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, When I try to login to your site it says 403 forbidden for me, can you fix this? Also, our 2nd tier applied some changes to your site so can you test with the changes on the live site itself? Look forward to your reply. Thanks
October 13, 2023 at 2:25 pm #14574135
gustavG-2	If you have the correct URL, there must be some blockage on the way. To be able to troubleshoot this, I need your public IP to see if the traffic is reaching our server. It's hard to tell, can you share what changes he made so we can implement it on the development server and measure?
October 16, 2023 at 4:39 am #14581101
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I don't have a static ip so it keeps changing, right now it's ip 27.34.17.230. if possible please disable the IP restrictions until the issue is fixed. Regarding the changes, you can copy the WPML multilingual CMS plugin folder itself from the live site to development site to measure the performance. Look forward to your reply. Thanks
October 17, 2023 at 6:11 am #14589881
gustavG-2	I've updated the local server with the version from the production server. It is now 4.6.6. Is this a public update or a custom? Regarding the 404 issue. Could you please try to ping and traceroute the server IP 46.16.234.63?
October 17, 2023 at 8:14 am #14590943
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I can run a ping for the IP you mentioned now and can see the admin panel too. It's a workaround at the moment, the fix versions will be updated shortly. Let me know if this helped you on the development server. Thanks

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