This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported issues with WPML Sticky Links 1.5.5 is not converting permalinks in widgets and page excerpts. The site uses the Classic Editor and the Classic Widgets plugin.
Solution:
In fact, this is not a bug. Sticky Links does not cover those elements for link conversion yet. The support provided a patched version of Sticky Links, which solved those issues, and the issue was escalated to development for further revision.
If these solutions do not resolve your issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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Tagged: Bug
This topic contains 38 replies, has 0 voices.
Last updated by johannesB-39 3 months, 1 week ago.
Assisted by: Andreas W..
| Author | Posts |
|---|---|
| January 13, 2026 at 6:52 pm #17727173 | |
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Andreas W. WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Das ist in dem Fall leider zu erwarten, wenn ein Widget bereits per admin_texts registriert ist. Man muss diese Strings in dem Fall zuerst löschen. Beispiel: Das ist nicht nur bei Widgets der Fall, sondern bei allen admin_texts-String, die von der wp_options-Tabelle stammen. Ich kann dazu gerne unseren Produkt-Manager konsultieren, aber bislang kann ich alleine bestätigen, dass dieses Verhalten in WPML aktuell so zu erwarten ist. |
| January 13, 2026 at 7:35 pm #17727225 | |
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johannesB-39 |
Probably, I wasn't clear enough: The widgets weren't registered as strings two times simultaneously, one time under the domain "Widgets" and at the same time under "admin_texts". No, in contrary, first, they got registered under the domain "Widgets" only. And everything was just fine until I had to change something in the German (= source language) text content of them under Appearance -> Widgets. This adjustments I made caused the translated content of the same string to disappear from the frontend. It didn't show up any more, instead of this, the adjusted German content showed up. In other words, the effect of this adjustments in the original widget was that its connection to the respective string got broken. I checked this: even in the text field with the German content of this widget under WPML -> String Translation (in the backend), the modification of the text content I made under Appearance - > Widgets wasn't applied (and couldn't be applied manually neither). So, as far as I understand, WPML threatens any modification of the widget content under Appearance -> Widgets, in the case that this widget has already been registered as a string automatically under the domain "Widget", as if there was a new widget created. That's why the correct translated content only showed up in the frontend again, when I registered this (already registered!) widget under "Admin Texts" as a new string and translated this string then. Of course, I then also deleted the old and obsolete string, which was registered under the domain "Widgets". So, in no moment, there was the same widget registered as a string under two different domains. Although, my impression was, before I deleted this old obsolete string, that I even would not need to do this, since it wasn't affecting the correct rendering of the new string with all its translations in the frontend. Hope this clarifies it a bit more. So, my suggestion above still is valid and would resolve this particular issue, I guess... |
| January 13, 2026 at 7:49 pm #17727246 | |
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Andreas W. WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
On my test, it currently looks this way: Steps: Workaround: Note: Client's request: This is my escalated report, which will be reviewed by our Product Manager as a Feature Request. |
| January 14, 2026 at 12:51 am #17727588 | |
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Andreas W. WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I had to cancel the feature request and I am consulting my team, as I am having problems with being able to replicate the issue on my sandbox. I can no longer confirm this issue. I was able to confirm it for a moment in the sandbox, but currently it does not occur again and do not find the necessary steps to replicate the same issue. Could you please try to replicate it and let me know which steps you took? One-Click-Login: HINT: - Widgets I suggest you delete any older string, that are not requiered longer for translation and confirm that all strings are assigned ot the correct source language: Please, on your site, also make sure to test with latest versions of WPML, which are: You can find the updates here: |
| January 14, 2026 at 4:16 pm #17730214 | |
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Andreas W. WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I have feedback from the Second Tier Support. Regarding Widget translations: You are using the plugin "Classic Widgets," which enables Legacy Widgets, and there may be cases where the strings for such widgets will not appear inside the "Widgets" text domain. Only in such cases will you add the strings from admin_texts. Guide: We can not confirm on our tests that already registered strings are not updated on String Translation after editing the original widget content. --- Regarding intern links on excerpts: The second-tier support ran various tests and can not confirm that internal links are not adjusted automatically when used on excerpts. Also I tested today again on our sandbox and the issue is not replicable. --- Regarding Sticky Links: --- Before I take further tests on your site, please answer: On hidden link you are using a Multisite Network but I can only see one active site. Is it correct that this WordPress Multisite install only has one site? |
| January 14, 2026 at 5:31 pm #17730675 | |
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johannesB-39 |
Hello Andreas, thanks for forwarding the tier 2 support feedback! For this particular project I could resolve, somehow, all the issues manually now. So no need to dig further into them. Since it's a very peculiar project that grew over many years with many adjustments to get where we are now (layout, functionality, languages etc...), the issues that we encountered might have been related to this very particular configuration. As you noticed correctly for instance, we are working with a multisite installation but with just one single active site. The reason for this is that, originally, we planned to make the site multilingual with multilingual press and subdomains. But later, some years later... we dropped this idea for several reasons and got it done with WPML instead now. Again, thank you very much for your support! |
| January 14, 2026 at 7:36 pm #17731072 | |
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Andreas W. WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Thank you for your feedback! On wp-test-2.kreditprojekt.org I realized that WordPress was using version 6.6.4, which is why I now updated to the latest version 6.9. Further, I installed the latest beta versions of WPML 4.9 and our addons and the patched version of Sticky Links, which includes my fixes and was currently not installed. 1) Internal links on excerpts on the Homepage's Featured Pages section 2) Internal links on page contents 3) Widget translations not updating: 4) Sticky Links |
| January 21, 2026 at 6:07 pm #17751683 | |
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Andreas W. WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I would like to share the feedback from the second-tier support regarding issues reported on this ticket: 1) Admin texts strings arenot overwritten when altering the original text in widgets Workaround: 2) We can not confirm on our test that internal link targets inside excerpts are not adjusted automatically. If this issue still occurs on your site, please name me an example of affected content, and I will take a closer look. 3) Sticky Links not covering widgets and excerpts Please let me know if you need me to take another look at your site. |
| January 24, 2026 at 11:28 pm #17759647 | |
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johannesB-39 |
Thank you very much, Andreas, for your help and also for the second tier support's feedback. As I wrote, we could fix the issues on our site somehow manually. No need to dig into those issues any further, the site has already been launched. I guess that these issues, at least part of them, had to do with the peculiar configuration of our project. Kind regards, |