[Resolved] Persistent Error on My Website – Need Assistance
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing a persistent error on their multilingual website and was unable to find the 'Clear language information and repopulate languages' option in the WPML troubleshooting page as per the documentation. Solution: We first suggested using the 'Reset Languages' option on the troubleshooting page and emphasized the importance of backing up the database before making any changes. After confirming that all records in the language tables were present, we resolved the issue by executing the following SQL query to remove the error message from the database:
DELETE FROM `wp_options`
WHERE `option_name` LIKE '%icl_admin_messages%'
LIMIT 50;
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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Background of the issue:
I am experiencing a persistent error on my website hidden link and need assistance in resolving it while preserving all content in all languages. I attempted to follow the documentation by going to /wp-admin/admin.php?page=sitepress-multilingual-cms%2Fmenu%2Ftroubleshooting.php but couldn't find the option 'Clear language information and repopulate languages'.
Symptoms:
I have been experiencing an error on my website as shown in the screenshot: hidden link. I checked the link mentioned in the error message but couldn't find a solution or anything matching the exact text of the error.
Questions:
Could you please advise how I can fix this issue while preserving all content in all languages?
Perhaps I am looking in the wrong place? I would appreciate more detailed guidance on how to resolve this.
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