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This topic contains 1 replies, has 2 voices.

Last updated by Subash Chandra Poudel 1 year, 6 months ago.

Assisted by: Subash Chandra Poudel.

Author Posts
November 23, 2023 at 2:54 pm #14909421

leadF

Our website has a fatal error caused by your WPML plugin. It shows the following error:
Can you help, please?

[22-Nov-2023 18:37:52 UTC] PHP Fatal error: Uncaught TypeError: array_intersect_key(): Argument #1 ($array) must be of type array, bool given in /home2/smartlinks/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/language-switcher/class-wpml-ls-templates.php:73
Stack trace:

November 23, 2023 at 5:11 pm #14910699

Subash Chandra Poudel

Hi there,

Since you seem to be away during the chat I converted the chat into this ticket for further follow-ups.

To troubleshoot the issue, I would need to take a closer look at your site. So would you please mind sharing temporary access (WP-Admin and FTP) to your site? Preferably to a test site where the problem has been replicated.

I have enabled a private reply for you to share the credentials securely, which means only you and I have access to it.

IMPORTANT: Please take a complete backup of the site first to avoid data loss.

✙ I would additionally need your permission to make a copy of the site with plugins like Duplicator and deploy it on my local machine to test the issue further.

Regards,
Subash