This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to open or edit a Spanish page on their site hosted on Pantheon after implementing a fix for a file writing issue. They encounter a PHP fatal error related to 'array_key_exists()' and 'Elementor\Core\Schemes\Color' class not found, along with JavaScript errors in the browser.
Solution:
1. We recommended following the steps outlined in the WPML forum post to address the Elementor integration issue. For more details, visit WPML forum post.
2. We suggested going to WPML->Languages->Hidden Languages to unhide the language and check if the issue persists.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
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Tagged: Exception
This topic contains 4 replies, has 1 voice.
Last updated by annaH-23 1 week, 6 days ago.
Assisted by: Shekhar Bhandari.
Author | Posts |
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December 19, 2024 at 4:25 pm #16531097 | |
annaH-23 |
Background of the issue: Symptoms: Questions: |
December 20, 2024 at 2:55 pm #16534688 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process. Could you please provide the full stack trace of the Fatal Error? You can find this information in your debug.log. This will help us identify the affected file and line number. Thank you! Best regards, |
December 20, 2024 at 4:22 pm #16534937 | |
annaH-23 |
Does this help? Deprecated: Automatic conversion of false to array is deprecated in /code/wp-content/plugins/wpml-sticky-links/classes/class-wpml-sticky-links.php on line 19 Deprecated: Creation of dynamic property wpml_cms_nav_cache::$name is deprecated in /code/wp-content/plugins/wpml-cms-nav/inc/cache.class.php on line 36 Deprecated: Creation of dynamic property wpml_cms_nav_cache::$cache_to_option is deprecated in /code/wp-content/plugins/wpml-cms-nav/inc/cache.class.php on line 37 There is also all of this: PHP Fatal error: Uncaught Error: Class "Elementor\Core\Schemes\Color" not found in /code/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Integrations/Elementor/LanguageSwitcher/WidgetAdaptor.php:156 |
December 23, 2024 at 2:39 pm #16540771 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Can you please follow the steps as mentioned here and let me know if this helps? Look forward to your reply. Thanks |
December 23, 2024 at 5:09 pm #16541265 | |
annaH-23 |
The site is already seat to use 256MB. After I switch off all plugins except Elementor/Elementor Pro, including switching off WPML, I can then edit the Spanish version of the Homepage page. Switching WPML back on, results in the page again being uneditable. Deactivating, removing, and reinstalling the WPML plugins, also results in the page being uneditable. |
December 24, 2024 at 4:00 am #16542293 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. This info is private and available to you and WPML supporters only. Note: Look forward to your reply. Thanks |
December 24, 2024 at 10:31 am #16543276 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Go to WPML->Languages->Hidden Languages and unhide the language and check the issue once, does it help for you? Look forward to your reply. Thanks |
December 24, 2024 at 10:41 am #16543296 | |
annaH-23 |
That's fixed it! |