[Resolved] Plugin could not be activated because it triggered a fatal error

Hi,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps and try to help with the issue quickly.

Please enable error logging that will save all errors in a file called debug.log, log file inside the /wp-content/ directory.

To do so, please add the following

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false);

Once you have added those lines to your wp-config.php file, please try andreplicate the issue. Then go to your installation's wp-content folder and find the "debug.log" file that should've appeared by now (it will appear if it encounters an error in your server).

Then, upload that file into a storage platform of your choosing (Google Drive, Dropbox, etc) and send me the link (make sure it's set as "public" otherwise i won't be able to access its content) so i can download it and take a look at it, and determine where to go from there.

Regards,
Drazen

Hi There,
I hope you're doing well.

I've taken over this ticket and would be happy to assist you further.

Thank you for sharing the error log. I have thoroughly inspected the log file and did not find any issues originating from WPML or its add-ons in the stack traces. The majority of the fatal errors are being generated by the "MarceloSolis" theme, specifically from the file `templates/post/content.php:12`.

Here is the full stack trace: `PHP Fatal error: Uncaught Error: Call to a member function get() on null in /www/wp-content/themes/MarceloSolis/templates/post/content.php:12`.

Since the fatal error appears to be coming from the theme, could you please switch to a default theme like "Twenty Twenty-One" and check if the issue with activating the WPML Plugin persists? This will help determine if the problem is specifically related to the theme.

If the issue persists even after that, you can download the latest version of WPML(4.6.10) from your WPML.ORG account(https://wpml.org/account/downloads/) and then try to install and activate the plugin.

Let me know how it goes. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

Hi There,
Thank you for the update.

By clicking on the "Download WPML Manually" link (Screenshot: hidden link) from the Downloads page, you'll be able to access the latest version of WPML and its add-ons. Please download the most recent version of WPML from there.

Once you have installed the latest version, please try to activate it and check if you're still having the issue.

If the problem continues, it might be due to a conflict between plugins. I kindly request you to deactivate all plugins on your site, and then try activating WPML and the String Translation. If the activation is successful, you can gradually reactivate the other plugins. Please ensure you take a backup of your site before proceeding with these steps.

Please let me know how it goes. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

Hi,

Sure! Please check and let me know the update. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

Hi There,
I hope you're doing well. Sorry for the delay in responding due to the weekend.

Glad to hear that updating the plugin has solved the issue. Please feel free to reach us if you ever need any assistance with our plugin. We will be happy to help.

For now, please consider marking this ticket as resolved. 🙂

Best regards,
Prosenjit