popup-maker not working after translation

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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 1 reply, has 2 voices.

Author	Posts
August 27, 2024 at 2:07 pm #16110434
sumenthaD	Background of the issue: I am developing a site and using WPML to translate it. I followed the documentation at hidden link. After translation to french, the pop up is not working when click, i want to know what code needs to change to make this work Symptoms: The pop-up is not working when clicked after translating the site. Questions: Why is the pop-up not working after translation?
August 28, 2024 at 9:02 am #16113503
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thanks for contacting WPML Support. I understand the issue you're experiencing. If you're using the Popup Maker plugin, there's a specific workflow you need to follow to ensure the popup functions correctly in the translated version. Please try the steps outlined in the Errata below and see if they help resolve the issue. - https://wpml.org/errata/popup-maker-plugin-popups-not-displayed-on-a-translated-page/ Please let me know how it goes. I will be happy to help if you need further assistance in this matter. Best regards, Prosenjit

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