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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to display full property details in Arabic and Spanish on your website. The information is correctly translated but does not appear in these languages. The English version displays correctly.
Solution:
The issue was that admin strings that should not have been translated were being translated, specifically the field names. To resolve this, follow these steps:
1. Go to WPML > Settings > Custom XML Config and add the following configuration to ensure all labels are automatically registered for translation and prevent incorrect string registration:


<wpml-config>
  <admin-texts>
    <key name="wpresidence_admin">
      </key><key name="wpestate_custom_fields_list">
        </key><key name="add_field_label">
          <key name="*"></key>
        </key>
      
    
  </admin-texts>
</wpml-config>

2. Navigate to WPML > String Translation > Admin Strings, select all [wpresidence_admin][wpestate_custom_fields_list][add_field_name] options, and click "Remove from String Translation".
3. In WPML > String Translation, select all [wpresidence_admin][wpestate_custom_fields_list][add_field_name] options again and click on "Delete selected strings".

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 21 replies, has 0 voices.

Last updated by masterP 1 month, 3 weeks ago.

Assisted by: Kor.

Author Posts
October 13, 2025 at 10:21 am #17479123

masterP

I just add a name to the field and choose the type, then click Add

October 13, 2025 at 11:02 am #17479263

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've escalated this to our 2nd Tier Support and I will come back to you once I've feedback.

October 14, 2025 at 8:34 am #17482352

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. Our 2nd Tier Support shared a workaround, and please try this on your staging site first. This is what our 2nd Tier Support mentioned.

In short, the client translated admin strings that shouldn't be translated.

In your case, they were translating the field name! If you change the field name then the field "Property Type" doesn't exist anymore in the translation. Only the field label should be translated

Workaround
I added the following to "WPML > Settings > Custom XML Config" to get all labels automatically registered for translation (wildcard). That will prevent the client from going to admin strings and registering the wrong strings...

<wpml-config>
  <admin-texts>
    <key name="wpresidence_admin">
      <key name="wpestate_custom_fields_list">
        <key name="add_field_label">
          <key name="*"/>
        </key>
      </key>
    </key>
  </admin-texts>
</wpml-config>

In "WPML > String Translation > Admin Strings" I selected all [wpresidence_admin][wpestate_custom_fields_list][add_field_name] options and clicked "Remove from String Translation"

In "WPML > String Translation" I selected all [wpresidence_admin][wpestate_custom_fields_list][add_field_name] options and clicked on "Delect selected strings"

Let me know how it goes.

October 14, 2025 at 9:25 am #17482556

masterP

Thank you for your help

I checked your website copy and see that the issue has been resolved.
I'm trying to do what you told me but on our site it's not working
Please can you do your solution on our website?

Thanks

October 14, 2025 at 11:57 am #17483530

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Could you perform a full backup and let me know so that we can work on the solution on your production site?

October 14, 2025 at 12:10 pm #17483708

masterP

I did it, you can start

October 14, 2025 at 1:22 pm #17484198

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

It's fixed now hidden link and could you please check?

October 15, 2025 at 7:04 am #17485775

masterP

Hello Kor,

Yes, it's working now.

Thank you very much for your help