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This topic contains 3 replies, has 0 voices.

Last updated by Bruno Kos 4 months, 1 week ago.

Assisted by: Bruno Kos.

Author Posts
December 11, 2025 at 11:20 am #17655580

juhaS-7

I have the Multilingual CMS. I added another one site under development. In wp-admin after pushing "Register WPML" link and then inserting Site key and pushing "Register" button nothing happens.

December 12, 2025 at 6:45 am #17657857

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

At this stage we have ruled out browser, cache, and plugin-related causes, so we would like to verify a few server-side items.

First, could you please check whether the option named wp_installer_settings is being created or updated in the {prefix}_options table when the “Register WPML” button is clicked in the Network Admin. Please confirm whether this option exists at all, whether its value changes after a registration attempt (you can try random keys), and whether the database user has full INSERT and UPDATE permissions.

Second, could you confirm that outbound HTTPS requests are fully allowed from the server. In particular, please verify that WordPress functions such as wp_remote_post() and wp_remote_get() are not blocked, that cURL is enabled and functioning correctly, and that there are no server-level restrictions affecting requests to external domains such as wpml.org.

Finally, could you please check the PHP error logs at the exact time a registration attempt is made. We are looking for any silent PHP errors, database warnings, or HTTP request failures that may not be visible in the browser. If possible, temporarily enabling WordPress debug logging to capture any errors during the registration attempt would be very helpful.

Let me know if you need more clarifications on how to check this all!

December 12, 2025 at 2:29 pm #17659601

juhaS-7

Hi!
Option named wp_installer_settings is NOT being created or updated in the {prefix}_options table when the “Register WPML” button is clicked in the Network Admin. And user has full INSERT and UPDATE permissions.

I confirm that outbound HTTPS requests are fully allowed from the server, and WordPress functions such as wp_remote_post() and wp_remote_get() are not blocked, cURL is enabled, and there are no server-level restrictions affecting requests to external domains such as wpml.org.

And unfortunately, I've checked the PHP error logs at the exact time a registration attempt is made - and logs show nothing about this.

December 15, 2025 at 7:18 am #17662674

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Can you install https://wordpress.org/plugins/pexlechris-adminer/ so I could try something? wp_installer_settings should be present.

I'd like to check for other keys that WPML create.

Also, hidden link is giving me 403 now, can you lift these restrictions while we are working on this issue?

The topic ‘[Closed] Problem with Register WPML’ is closed to new replies.