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Supporter timezone: Europe/Kyiv (GMT+02:00)

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This topic contains 58 replies, has 2 voices.

Last updated by Andrey 1 year, 6 months ago.

Assisted by: Andrey.

Author Posts
June 27, 2024 at 6:47 am #15841003

deliaV-2

Cannot we roll back to prev version and check like this? it something settings related

June 27, 2024 at 6:50 am #15841027

deliaV-2

Meanwhile I've send an email to the theme as I cannot download the 2.4.8 version from their website. Noticed this recomandation with elementor to roll back to prev version, but I will wait for latest version and let you know, please dont close ticket

June 27, 2024 at 8:40 am #15841904

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

It is best to work with the latest code available. Some issues could already be fixed. Please inform me once everything is updated. I look forward to your response.

July 2, 2024 at 7:52 am #15873360

deliaV-2

it was their mistake in that log, that is the latest version. please help me now solve the issues and stop this delay as its urgent

Screenshot 2024-07-02 at 10.49.21.png
July 2, 2024 at 7:53 am #15873383

deliaV-2

For sure another theme will show you error, dont do this. use only triply theme.

July 2, 2024 at 7:54 am #15873391

deliaV-2

Because that widget is specifically for triply and ba booking

July 3, 2024 at 6:43 am #15880827

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback. I will investigate this further, as it could be a compatibility issue. If so, we may need the theme author's cooperation in this process.

I want to inquire about the possibility of replicating your site locally. To do this, I will need to temporarily install a Duplicator or All In One Migration plugin on your site. This will allow me to create a copy of your site and its content. Alternatively, if you prefer to handle this independently, you can provide the snapshot and send me the installer file and the zipped package you downloaded.

Please let me know your thoughts on this.

July 3, 2024 at 7:58 am #15881746

deliaV-2

I have installed All In One Migration to the staging website. i have talked with theme support, should be fully compatible

July 3, 2024 at 11:21 am #15883547

deliaV-2

Being a staging website, you can do as you wish

July 3, 2024 at 11:51 am #15883704

deliaV-2

But please try to do it faster, it s urgent and it s been two weeks. maybe a redo from beginning with default settings? anything..

July 3, 2024 at 12:17 pm #15884112

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

We haven't tested your current theme for compatibility https://wpml.org/theme/?wpv_view_count=119967&wpv-theme-category=0&wpv_post_search=triply&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search

I will try to find a solution; if not, the problem needs to be escalated then, and the author needs to be involved.

Do you want to try to replicate the problem on the fresh installation if I provide you with a link to such a site?

July 4, 2024 at 9:29 am #15890707

deliaV-2

Yes, I can try. But on staging back settings for wpml are correct? And about talking with author, plenty of suggestions for translating this theme in another languages were towards wpml. This suggestions were made by author.

Another thing...at some point when I made manually a translate was showing in all items. so maybe is something related with automatically translations?

July 4, 2024 at 9:39 am #15890825

deliaV-2

Cannot you delete and do setup from scratch?

July 4, 2024 at 9:40 am #15890864

deliaV-2

Are basic problems like .... why are two taxonomies, why I have accomodations twice...that is the problem. look please at the settings

July 4, 2024 at 9:46 am #15890918

deliaV-2

Now I see you worked something and it's showing the label of ba booking! was not working before. what was the issue?

The topic ‘[Closed] Problem with taxonomy translation’ is closed to new replies.