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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with the WooCommerce shopping cart not adding more than 2 products or forgetting products when the WooCommerce Multilingual & Multicurrency plugin is enabled, this might be due to a plugin conflict.
Solution:
We recommend following the steps outlined in the WPML support forum to resolve this issue. You can find the detailed steps here: WPML support forum thread.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should these steps not resolve your issue, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 8 replies, has 2 voices.

Last updated by peterK-126 3 months, 3 weeks ago.

Assisted by: Shekhar Bhandari.

Author Posts
August 9, 2024 at 12:26 pm

peterK-126

Background of the issue:
I am experiencing an issue with the WooCommerce Multilingual & Multicurrency plugin on my site hidden link. When the plugin is enabled, the shopping cart does not function correctly.

Symptoms:
If the plugin is enabled, the WooCommerce shopping cart will not add more than 2 products and forgets the rest. The cart usually shows only one product even though I added more. The issue is resolved when the extension is turned off.

Questions:
Why does the WooCommerce shopping cart not add more than 2 products when the WooCommerce Multilingual & Multicurrency plugin is enabled?
How can I fix the issue where the shopping cart forgets products when the WooCommerce Multilingual & Multicurrency plugin is enabled?

August 9, 2024 at 1:30 pm
August 12, 2024 at 8:06 am #16060955

peterK-126

Hello !

This is what my cart looks like after adding 4 products. It also makes the error in incognito mode. If I turn off the extension everything works fine. The error also occurred on another computer.

Thanks for your help in advance as well.

best
Peter

Képernyőkép 2024-08-12 100146.jpg
August 12, 2024 at 9:34 am #16061425

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can I disable/enable plugins/themes on your site?

Also, the login details are not workings, can you please check and provide me in the next private reply.

Thanks

August 12, 2024 at 10:03 am
August 12, 2024 at 11:15 am #16061871

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can I disable/enable plugins/themes on your site? Can you confirm that you have a backup?

Look forward to your reply.

Thanks

August 12, 2024 at 12:19 pm #16062127

peterK-126

HEllo !

Yes i confirm I have back up. Thank you !

Best regards

Peter

August 12, 2024 at 12:43 pm #16062216

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I followed the steps as mentioned here and the issue seems to be fixed, https://wpml.org/forums/topic/items-in-the-cart-are-being-deleted/#post-14493585

Can you please confirm.

Look forward to your reply.

Thanks

August 12, 2024 at 1:04 pm #16062350

peterK-126

Hello !

Super!!! The problem is solved, but for some reason the currency toggle appears twice. See screen save.

Thanks

best regards
Peter

webshop .JPG
August 12, 2024 at 1:20 pm #16062402

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

The switcher is showing in place of main menu as it's added on primary menu with shortcode, you can remove the shortcode from the primary menu to solve it: hidden link

Thanks

August 12, 2024 at 1:41 pm #16062494

peterK-126

Hello !

I only added it to the microwidget, that is why I didn't understand. But that's okay.
Thanks for the solution and your work.

Best regards
Peter