This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to translate the Flatsome theme's Global Product Tab even after following the instructions from a provided errata link and trying various methods such as adding code, updating products, and scanning theme files.
Solution:
We recommended that the client should translate the admin strings through WPML's String Translation by following the guide at https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings. Additionally, we provided a video tutorial to assist the client with the process: https://komododecks.com/recordings/4v7tXEcVv0l9JlnWX3Su.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your specific case. If the issue persists, we highly recommend checking the related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket with us.
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This topic contains 6 replies, has 2 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Paola Mendiburu.
