Problem with Woocommerce Product Tabs by Barn2

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Tagged: Not WPML issue

This topic contains 4 replies, has 2 voices.

Last updated by ROGER 1 year, 9 months ago.

Assisted by: Waqar Ali.

Author	Posts
October 18, 2023 at 8:51 am #14600277
ROGER	I am trying to: Translate Woocommerce Product Tabs Hello, I am writing to you about a problem with Woocommerce Product Tabs by Barn2. I have configured the tabs as Translatable with fallback (screenshot 1). And indeed, I can translate the tabs in the "Woocommerce Product Tabs" section (2 and 3). The problem comes when I edit a product and its translation. When editing a product in the default language, not only the tabs for that language appear but also the translations (4). I can ignore these fields, but the problem comes when translating the product. Initially these fields did not appear. I solved this by looking for the custom fields and making them translatable in wpml settings (5). This means that you can translate the content of the tab but not its title. And also the translation of the content does not work if it is a shortcode (6). I am sending screenshots that I hope are clarifying.
October 19, 2023 at 3:19 pm #14617121
Waqar Ali	Hi, Thank you for contacting us and I'd be happy to assist. To troubleshoot this, I'll need to see exactly how WPML and these product tabs are set up in the admin area. Can you please share temporary admin login details, along with the exact steps to see the issue? Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details. regards, Waqar
October 20, 2023 at 8:32 am #14621591
ROGER	Hello, Not finding a solution, we have completely changed the way of solving our needs since we could not achieve it with the tab model. For this reason, we have changed the configurations (wpml settings) that we sent in the previous message. The problems detected are still valid, but our website is no longer suitable for viewing them. Thank you
October 24, 2023 at 2:22 pm #14648727
Waqar Ali	Hi, Thank you for sharing these details. I've performed some research and can confirm that the 'WooCommerce Product Tabs' plugin from Barn2 is not among the list of plugins compatible with WPML. Have you considered switching to the 'Custom Product Tabs for WooCommerce' by YIKES? It is in the list of WPML-compatible plugins: https://wpml.org/plugin/custom-product-tabs-for-woocommerce/ regards, Waqar
October 25, 2023 at 4:02 pm #14663075
ROGER	Thank you for the update. Yes, I will use rather Yikes plugin next time. In this project we already have a lot of information inside Barn2 custom fields. My Issue is resolved, I only wanted to answer your question. Have a nice day!