This thread is resolved. Here is a description of the problem and solution.
Problem:
The client noticed that the category name on their product page was in Arabic, and the link was pointing to an Arabic version, suggesting a potential issue with WPML.
Solution:
We first noted that the client's website was experiencing a database connection issue. After resolving that, we recommended changing the Taxonomies Translation settings by navigating to Taxonomies Translation settings. Following this adjustment, we advised the client to clear their browser cache to ensure the changes take effect.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic is split from https://wpml.org/forums/topic/some-strings-cannot-be-translated-4/
