Product count is different on second language

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Supporter timezone: Europe/Madrid (GMT+02:00)

Tagged: Not WPML issue

This topic contains 10 replies, has 2 voices.

Last updated by Paola Mendiburu 1 year, 6 months ago.

Assisted by: Paola Mendiburu.

Author	Posts
January 26, 2024 at 11:47 am
nazarS	Product count is different on second language
January 26, 2024 at 12:52 pm
January 26, 2024 at 3:33 pm #15231067
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! Do you have any staging site where can do some tests without affecting your site?
February 7, 2024 at 10:36 pm #15279308
nazarS	Hi Paola, sorry for the late reply. I do not have a staging site. Is there a way you can log in and duplicate the site to set up on your end?
February 8, 2024 at 3:46 pm #15282069
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	In order to investigate the issue, do you know a product that is not appearing hidden link and should appear?
February 9, 2024 at 10:22 pm #15287740
nazarS	I do know some of them. I exported EN and RU products separately and found the ones that have different stocks. I've attached screenshots of all affected SKUs. It seems that only variable products are affected. For example, if we take the ROEG brand, the Translation Management shows that they have been successfully duplicated.
February 12, 2024 at 12:35 pm #15293175
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Ok thanks. I am investigating.
February 12, 2024 at 4:51 pm #15294142
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! I cannot access to the user wpmlsupport, could you please update the credentials?
February 12, 2024 at 5:02 pm
February 13, 2024 at 8:59 am #15296073
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Ok thanks. Now I was able to enter. I am working on it.
February 13, 2024 at 9:38 am #15296335
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! This is what I have done to solve it: - I went to list of product in english and filter by variable producto - select all and on bulk actions click on edit - then click on update I have made a video for you: hidden link
February 13, 2024 at 9:45 am #15296386
nazarS	Hi, I thought I mentioned it before, but maybe not, since the ticket started from the chat. The issue is with the front end, it has the wrong numbers of in-stock (see Showing N of M results) products.
February 13, 2024 at 10:26 am #15296697
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Ok I see that now there is 3 products that doesn´t appear right? Do you know why pagination doesn´t appear on product list?

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