Product Image missing on translated product

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This topic is split from https://wpml.org/forums/topic/gravity-forms-user-registration-works-only-in-default-language/

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 2 voices.

Last updated by Kor 4 months, 1 week ago.

Assisted by: Kor.

Author	Posts
July 2, 2024 at 3:38 pm #15876641
jonathanH-37	Thanks a lot for your help. I have another question regarding product translation. How can I translate products I added in English and duplicate images? for now when I launch a product translation I need to add the images after the translation. I know there is an option about medias but it wasn't clear for Me. Can you help on this? Thank you
July 2, 2024 at 3:49 pm #15876772
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. On your primary language product, check this option as shown in the attached screenshot and then, retranslate it. To bulk update this option, navigate to WPML > Settings > Media Translation, check all the options shown in the attached screenshot and run "start". If this does not work, go to Woocommerce > WCML > Status > Troubleshooting link > Run Sync products "gallery images" option.
July 2, 2024 at 3:58 pm #15876837
jonathanH-37	Ok thank you for creating another ticket. I have another problem. I don't have the same number of product in my categories depending the language : EN : hidden link (22) FR : hidden link (26) Can you help? New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/different-number-of-products-in-product-categories/
July 2, 2024 at 4:01 pm #15876844
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I'd like you to know that our support policy allows us to take care of only one issue per ticket. Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster. So, I've split your new issue here https://wpml.org/forums/topic/different-number-of-products-in-product-categories/ so that we could follow up. As for this ticket, please mark it as resolved.

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