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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Nicolas V. 11 months, 2 weeks ago.

Assisted by: Nicolas V..

Author Posts
January 18, 2024 at 10:27 am #15199259

ricardoA-22

Hi,

Sorry but i'm creating this ticket to reopen ticket #15150842.

The problem still happens. I see products that have categories and tags in english (for example) when I'm on the products list in portuguese.

I need to find a way to fix it, urgently!

January 18, 2024 at 5:05 pm #15201532

Nicolas V.
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Hello,

Welcome to the WPML support forum. To help speed up the support process, I've enabled a private message for submitting the debug information for this support ticket. Please follow these initial debugging steps:
https://wpml.org/faq/provide-debug-information-faster-support/
In short:
- Go to "WPML > Support > Debug Information" (link)
- Copy the Debug Information from there.
- Find the private field I activated and paste that information.

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While waiting for this file, could you please give me more details about the issue. The previous ticket helped fixing the mixed categories in the backend right? Do you have the exact same issue? I fell like this time it might be on the frontend no?

If the issue is on the frontend, please try the following:
- Go to "WPML > Languages"
- Section "Make themes work multilingual", make sure that "Adjust IDs for multilingual functionality" is checked
- Section "Language filtering for AJAX operations", make sure that "Store a language cookie to support language filtering for AJAX" is checked

The topic ‘[Closed] Product List Shows Multiple Languages’ is closed to new replies.