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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 2 months, 1 week ago.

Assisted by: Andrey.

Author Posts
July 27, 2024 at 7:31 am #16010253

mickd-3

Background of the issue:
I am trying to add products to the cart on painfree.de or painfree.se. The products are created in SE language and then translated to DE. IN is the main language site.

Symptoms:
When I try to add products in Products --> Painfree creme 30g, it gets added to the cart, but when I try to checkout, it says the product is no longer available.

Questions:
Why does the product show as no longer available during checkout?
Is there an issue with the product translation from SE to DE?

July 29, 2024 at 7:08 pm #16017757

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Have you had a chance to test this problem with only WPML, WooCommerce, and WooCommerce Multilingual & Multicurrency plugins?

I would also like you to try temporarily switching the URL format to Different languages in directories in WPML → Languages, scrolling to the Language URL format, and checking the results.

Before proceeding with any changes, please make sure to back up your database first.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.