Products disappearing from frontend

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Supporter timezone: America/New_York (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Assisted by: Lauren.

Author	Posts
December 7, 2023 at 4:10 pm
olivierG-20	Hi The products in our french version of the Website disappear after every few weeks and we are not happy with that as our client is coming on us again and again
December 7, 2023 at 5:17 pm
December 7, 2023 at 5:22 pm #15019887
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-05:00)	Please let me know if the issue returns, preferably on the staging site so that we can test minimal settings and see if that resolves it.
December 13, 2023 at 4:05 pm #15057321
olivierG-20	Hi the issue still come back
December 13, 2023 at 6:58 pm #15058217
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-05:00)	Thanks for the update. I just checked hidden link and I am seeing the products there. Are you referring to the live site or the production site having the issue? Did you disable the cache on both sites, or just on staging?

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