PTC charging to translate content it has already translated

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Last updated by davidF-18 3 months, 1 week ago.

Assisted by: Noman.

Author	Posts
January 14, 2026 at 9:53 am #17728467
davidF-18	PTC wants me to pay for the re-translation of an entire page that it has already translated once. The only changes I am making are 1. Hiding a button. 2. Changing a date by one day. 3. Updating a logo. But PTC says I need to translate 765 words to the three translated languages. These changes do not require the entire content of the page to be re-translated. Why am I being charged for unnecessary translations? And is this going to be the case every time I make a minor change?

Author

Posts

January 14, 2026 at 9:53 am #17728467

davidF-18

PTC wants me to pay for the re-translation of an entire page that it has already translated once. The only changes I am making are
1. Hiding a button.
2. Changing a date by one day.
3. Updating a logo.
But PTC says I need to translate 765 words to the three translated languages. These changes do not require the entire content of the page to be re-translated. Why am I being charged for unnecessary translations? And is this going to be the case every time I make a minor change?