This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is planning to transfer their WPML account and change the site key to a new license. They are concerned about whether this change will affect the existing translations or pose any risk of translation removal.
Solution:
We assure you that translations are stored within the database and should not be affected by changing the WPML site key. However, we strongly recommend performing a full website backup before making any changes. This precaution ensures that you can restore your site if any issues arise.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If you still need assistance, we encourage you to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 0 voices.
Last updated by 3 months, 2 weeks ago.
Assisted by: Mihai Apetrei.