Reactivate (formerly blocked) pay-as-you-go translations

Tagged: Account Issues

This topic contains 0 reply, has 1 voice.

Last updated by wouterS-4 3 months, 2 weeks ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
April 1, 2025 at 12:57 pm #16882954
wouterS-4	Background of the issue: I have fulfilled my outstanding pay-as-you-go translation invoice yesterday. I am trying to reactivate or connect to my existing pay-as-you-go account for automatic translation on my site hidden link. Symptoms: When reactivating automatic translation, the only options available are to buy credits or create a new pay-as-you-go account. This issue occurs for all connected websites. Questions: How can I reactivate or connect to my existing pay-as-you-go account?

Author

Posts

April 1, 2025 at 12:57 pm #16882954

wouterS-4

Background of the issue:
I have fulfilled my outstanding pay-as-you-go translation invoice yesterday. I am trying to reactivate or connect to my existing pay-as-you-go account for automatic translation on my site hidden link.

Symptoms:
When reactivating automatic translation, the only options available are to buy credits or create a new pay-as-you-go account. This issue occurs for all connected websites.

Questions:
How can I reactivate or connect to my existing pay-as-you-go account?

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