Redirects when using the new language

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing a 'redirect too many times' error when trying to access the French version of your site. This issue occurs because the French language is set to 'Hidden' in your WPML settings.
Solution:
To resolve this issue, follow these steps:
1. Navigate to 'Users > Profile' in your WordPress Dashboard.
2. Under 'WPML language settings', check the 'Display hidden languages' checkbox.
3. Save the changes.
This will allow you to access posts and pages in the hidden language as an admin. When the content is ready for other users, you can make the language visible again by adjusting the settings in 'WPML > Languages > Hide Language'.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check the related known issues and ensure you have the latest versions of themes and plugins installed. For further assistance, please visit our support forum.

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Tagged: Not WPML issue

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 month, 3 weeks ago.

Assisted by: Prosenjit Barman.

Author	Posts
October 6, 2024 at 9:50 pm #16258446
davidB-268	Background of the issue: I'm trying to translate the first page of my site automatically using WPML. The site I'm working on is hidden link. Symptoms: When I type in hidden link or hidden link, I get a 'redirect too many times' error. Questions: How can I resolve the 'redirect too many times' error when accessing the translated page? Here's a link to a video I recorded: hidden link
October 7, 2024 at 6:10 am #16259016
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thanks for contacting WPML Support. I understand the issue you're experiencing. The reason you're being redirected to the default language page is that the French language is currently set to "Hidden." When a language is hidden, its posts and pages are not accessible. If you want to keep the language hidden for other users but still access the posts/pages of the hidden language as an admin, please follow these steps: - Please go to "Users > Profile" from your WordPress Dashboard - Under "WPML language settings", Check the "Display hidden languages" checkbox and save the changes. After that, you should be able to access the posts/pages in the hidden language. When the content is ready for other users, you can unhide the language by going to the "WPML > Languages > Hide Language" section. I hope it helps. If you need further assistance in this matter, feel free to let me know. I'll be happy to help. Best regards, Prosenjit
October 7, 2024 at 1:04 pm #16261501
davidB-268	Thanks, Prosenjit! I feel a little dumb now! I had the check box checked but was looking at it in incognito mode. Sheesh! Thanks again, Dave