Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 5 replies, has 2 voices.

Last updated by Andrey 3 months ago.

Assisted by: Andrey.

Author Posts
August 24, 2024 at 6:19 am #16099870

anil-kumarS

Background of the issue:
We have been facing the issue since we updated the plugin. Some blog pages are translated into the Belarusian language. We have checked all the settings we have not found anything related to the Belarusian language. Link to a page where the issue can be seen: hidden link

Symptoms:
Instead of the blog pages being in the French language, they are showing in the Belarusian language.

Questions:
Why are the blog pages showing in the Belarusian language instead of French?
How can I change the blog pages to display in the French language?

August 24, 2024 at 9:06 am #16100021

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

After reviewing your website, it seems that the Belgian language is a custom language. You'll need to ensure that Belgian is mapped to the French language in WPML → Languages → Site Languages and then click on Edit Languages. After doing so, you'll need to translate the page.

For more information, please visit: https://wpml.org/documentation/getting-started-guide/language-setup/editing-wpmls-languages-table/#automatic-translation-for-custom-languages

August 26, 2024 at 4:56 am #16102300

anil-kumarS

In the setting, language mapping seems to be correct then why is it translated into the Belarusian language.

Screenshot 2024-08-26 102523.png
August 26, 2024 at 1:53 pm #16104971

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback.

I conducted some tests locally using the Belgian custom language and mapped it to French, and the page was translated into French.

What will happen if you retranslate this page in WPML → Translation Management? Please go to WPML → Translation Management and set it to automatic translation.

Screenshot 2024-08-26 at 16.50.35.png
August 29, 2024 at 5:41 am #16117483

anil-kumarS

When i retranslate it then it is translating into french language.

August 29, 2024 at 6:45 am #16117646

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

It's good to know that retranslating does help. I think that the language mapping may not have been set at the time the pages were translated.