This thread is resolved. Here is a description of the problem and solution.
Problem:
The client needed assistance with connecting and changing an old WPML license to a new one, as they could not access the old account and had to purchase a new license.
Solution:
1. Log in to the "new" WPML account.
2. Navigate to Account -> Sites (https://wpml.org/account/sites/).
3. Register the site and copy the site key.
4. Access the site's dashboard, go to Plugins -> Add New -> Commercial tab.
5. Unregister WPML from the site and then register it again using the new site key.
If this solution does not seem relevant, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 replies, has 2 voices.
Last updated by 1 year, 6 months ago.
Assisted by: Osama Mersal.
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 WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
