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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's site is registered as production, but the development banner is still visible in the footer.
Solution:
If you're experiencing an issue where your site is registered as a production site, but the development banner persists in the footer, we recommend checking out the following documentation:

These resources may provide a solution to the issue you're facing. Please review them and apply any relevant steps.

If this solution doesn't seem relevant to your situation, we encourage you to open a new support ticket with us for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 11 months, 3 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
December 10, 2023 at 4:02 pm #15031629

nickS-28

registered as production, but development banner on footer stil lthere

December 10, 2023 at 5:06 pm #15031715

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Before your ticket is assigned to one of my colleagues, I will try to help.

Please take a look over the following 2 existing tickets:

- https://wpml.org/forums/topic/this-site-still-shows-as-developement-even-though-it-has-been-moved-to-producti/

- https://wpml.org/forums/topic/this-site-still-shows-as-developement-even-though-it-has-been-moved-to-producti/

I think that should help!

Please let us know how things go.

Mihai Apetrei