remove my payment method on my wpml account

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This topic contains 3 replies, has 2 voices.

Assisted by: Mihai Apetrei.

Author	Posts
September 23, 2023 at 11:07 pm #14451375
abdulrahmanM-4	Tell us what you are trying to do? I want to remove my payment method on my wpml account Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site?
September 27, 2023 at 9:00 am #14471871
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. The only way is to switch to manual renewals. You cannot remove the payment method and leave automatic renewals enabled at the same time. I hope that you will find this information helpful. 🙂 Mihai Apetrei
September 28, 2023 at 6:21 pm #14484155
abdulrahmanM-4	ok how to switch to manual renewal?
October 2, 2023 at 2:13 pm #14498677
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. Sorry for the delayed response - there has been a full ticket queue in the past few days and there has also been a weekend where not so many of us, supporters, are working. I checked with my colleague from the Accounts department and she informed me that you already switched to manual renewals. If that's accurate, can you also please mark this ticket as resolved? Thank you and have a lovely rest of the day! Mihai