Reset translation memory

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Assisted by: Andrey.

Author	Posts
April 21, 2026 at 9:12 am #17983377
FR Ferry	Hello, the website team started to translated with deepL but the quality does not satisfy them so they want to use PTC but the translation memory prevent to translate again, could you please clear the translation memory for us ? It is the same issue as in this ticket: https://wpml.org/forums/topic/resetting-translation-memory-for-a-language/ I guess you need an id that can be findable in the troubleshooting page ? Thanks
April 21, 2026 at 2:39 pm #17984699
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Could you please confirm the domain URL(s) for which you would like to reset the translation memory?